Category Archives: News

  • Updated calculation of average wages in SMART Payroll following the legislative changes

    According to the Resolution of the Cabinet of Ministers of Ukraine dated 01 September 2021 No.917 “Some Issues of Calculating Average Wages”, from 4 September 2021, average wages in Ukraine will be calculated in a new way. Changes in the average wage calculation concern the following: the amounts of accrued wages, except for bonuses (including […]

  • Customer Experience Management as a manifestation of maximum customer care

    Customer experience management, often called CXM or CEM, is a system of marketing strategies and technologies that focus on customer engagement, satisfaction, and experience. CXM is an approach to relationships with customers that goes beyond just marketing tools and software – with the goal of achieving a digital transformation that truly puts customers at the […]

  • How are leading companies preparing employees for the world of hybrid work?

    SMART business invites you to read this article from Microsoft, in which leaders of international companies share their vision of hybrid work, and explain why empathy, active listening and flexibility are the main skills of 2021. As some offices worldwide begin to welcome employees back to workplace sites, it does not mean a return to […]

  • Immersive Reader for messages, inline translation, and personalized backgrounds for meetings in Microsoft Teams

    Even large corporations sometimes get nostalgic. We invite you to join the memories of Microsoft and remember what “cool things” there were in every computer about 30 years ago: a paper clip that helped to understand Word Solitaire which took hundreds of hours relaxing desktop screensaver “Serenity” and of course, the wonderful Paint – the […]

  • 12 best software development methodologies with pros and cons

    Today we have reached a situation where you have control over everything at the tip of your fingers. Technology has developed beyond imagination. All thanks to the software development industry! The world of software development is something that is limitless. In fact, the methodology meant for a software development life cycle is actually a structure used for […]

  • SMART business has won Azerbaijan and Georgia 2021 Microsoft Partner of the Year!

    July 8, 2021 – SMART business today announced it has won 2021 Microsoft Azerbaijan Partner of the Year and 2021 Microsoft Georgia Partner of the Year. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology. The Microsoft Partner […]

  • Enhanced capabilities of accountants and simplified work of HR managers: what’s new in SMART Localization 2021.07 release

    We traditionally start the new quarter with the presentation of the SMART Localization system upgrade! This solution allows organizations to implement the tasks of accounting and tax accounting in accordance with the requirements of local legislation, helps to take into account the specifics and timely respond to changes in the legal framework. The SMART business […]

  • Personalization and analytics – must have for marketing managers in 2021

    Consumers are going deeper and deeper into digital channels. Virtual shopping, virtual communication, virtual work… This means that marketing managers have no choice but to conquer digital channels, too. Mass communication and large-scale intuition-based campaigns are being replaced by point communications with the customers, flexible marketing, as well as solutions based on analytics. This is […]

  • 3 reasons to invest in Intranet

    According to a report by McKinsey Global Institute, employees spend a quarter of their workweek working with e-mail, and another 20% searching for information or getting help from colleagues. Using a corporate portal – a virtual space for communication and interaction in real time – can reduce the time spent on routine actions by 35%! […]