Category Archives: News

  • How Customer Performance Indicators Can Improve Company Performance

    In their work, marketers use various tools to investigate the behavior of their customers and study their Customer Experience as best as possible, as well as track Customer Journey. This data helps to get a more holistic picture of the motivation, interest and purchasing decision patterns of potential and existing customers. In today’s realities, it […]


    The SMART business team continues to improve the SMART HCM & LMS system for more convenient and efficient use. SMART HCM & LMS is a solution for building a modern HR ecosystem and productive human capital management, which combines Dynamics 365 services and modern reporting tools to close the full cycle of tasks: from search […]

  • The cloud version of Microsoft Dynamics 365 Business Central is now available in Ukraine

    On November 1, a cloud version of the ERP system Microsoft Dynamics 365 Business Central became available in the Ukrainian market. We have adapted the system to the requirements of Ukrainian legislation, developed a number of solutions that are fully compatible with Business Central for automating the processes of lease accounting, budgeting, purchases, personnel records, […]

  • Microsoft is empowering customer interactions: what does the new Customer Experience Platform offer?

    Engaging with customers in today’s world is multifaceted, spanning everything from generating that initial spark of interest, to closing a sale and nurturing the relationship, to delivering exceptional ongoing service and support. Today, those experiences are often disconnected, and customer relationships are fragmented. On top of that, customer expectations have risen dramatically. Customers expect that […]

  • SMART business is one of the top CRM solutions’ providers, according to PR.Expert

    PR.Expert is a an online media specialized in providing information on modern solutions in the field of marketing, advertising and SEO. The main mission of the site is to increase the volume of incoming investments in innovative companies and startups by providing high-quality information and analytics on them. PR.Expert has published a rating of 38 best companies […]

  • Mindfulness as a way to smart business processes

    We in SMART business promote the idea of ​​“smart business processes” that are created and run consciously and prudently. However, you would agree that it is quite difficult to build transparent processes if there is chaos in mind and there are 143 unread messages on the phone. That is why, over the past decade, employers […]

  • Innovative, reliable and high quality: SMART business operates in accordance with international standards

    Cooperation with SMART business is not only reliable and innovative, but also as safe and high quality as possible! Having passed an independent audit, the company confirmed its compliance with international requirements for information security management systems and quality management systems. We strive to constantly increase the satisfaction level of our clients and partners, improve […]

  • Additional languages for Teams live captioning and meditations in Microsoft Viva

    Even the most talented developers and engineers have to take a break from time to time, which is why Microsoft Teams’ August update list is more succinct than usual. However, Microsoft Viva is gaining traction: meditations, focus-time booking, and productivity analysis. Teams Meetings & Webinars Additional presentation layouts during meetings and webinars Earlier we wrote […]

  • Updated calculation of average wages in SMART Payroll following the legislative changes

    According to the Resolution of the Cabinet of Ministers of Ukraine dated 01 September 2021 No.917 “Some Issues of Calculating Average Wages”, from 4 September 2021, average wages in Ukraine will be calculated in a new way. Changes in the average wage calculation concern the following: the amounts of accrued wages, except for bonuses (including […]