Adoption and Change Management Competency

SMART business is the first partner in the region to receive the prestigious Microsoft Adoption and Change Management Advanced Specialization competency.

Several companies worldwide are the owners of the competency. It confirms the partner’s ability to provide high-quality services in a specific solution area.

The Adoption and Change Management specialization demonstrates the deep knowledge, wide experience and realization of successful projects of SMART business not only in the implementation of cloud products and solutions, but also the ability to help customers achieve business results by adapting users to new ways of working using Office 365 and Microsoft 365 applications.

We are happy that our skills in Office 365 adoption and change management are recognized by Microsoft. Sometimes it may seem that these are quite simple and clear projects, but with digital transformation, all processes are accelerated, and users must adapt at the same pace to receive a return on investment, as in the project of YURiA-PHARM, a pharmaceutical company. Extended specialization in adoption and change management guarantees our current and future customers that we are responsible for the standards of successful launch of projects and achievement of result

Kirill Rudnev,
managing partner and co-founder of SMART business, explains.

Customers are six times more likely to achieve or exceed business goals through effective change management*. To help companies achieve their desired results, it is very important that they introduce new services and adopt changes in behavior. Rudnev continues: “As cloud technology develops and the pace of change accelerates, it is imperative that partner skills keep up. This extended specialization clearly demonstrates to our customers that SMART business can meet their highest demands now and in the future”.

To learn more about the adoption and change management projects, visit our website:

*Prosci (R) 2018 reports for 2007, 2009, 2011, 2013, 2015 and 2017.

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