Microsoft 365 Business Voice is a state-of-the-art cloud telephony solution that integrates with Microsoft Teams. By using Microsoft 365 Business Voice and Teams, you get a single communication solution that combines calls, chats, and online meetings in a single application.
Starting April 1, 2020, all users in Ukraine licensed with Office 365 Business Essentials, Business Premium, E1, E3, A1, A3; Microsoft 365 Business, E3, A3 will be able to purchase the functionality of call queue, IVR and auto attendant through an add-on. Please note that starting April 21, 2020, Office 365 will be called Microsoft 365.
Microsoft 365 Business Voice is a convenient and secure cloud telephony for a company with up to 300 users, which provides a capability of making and receiving calls from any phone number through the Microsoft Teams application.
The Microsoft Business Voice solution makes it possible to:
- Control calls, chats, and online meetings in a single application. Simplify interactions by combining all communication in Microsoft Teams. You can control calls, chats, online meetings, calendars, and projects in a single application. Level up your collaboration by using Word, Excel and PowerPoint during calls or meetings.
- Call from anywhere with any device. Stay connected to the same phone number on your PC, mobile device, desktop phone or tablet. Synchronize all devices and save the entire history of relationships with customers and colleagues in the Microsoft Dynamics and Microsoft 365 cloud products.
- Work in a secure Microsoft cloud architecture with uninterrupted corporate-class telephone system. Microsoft’s cloud environment provides built-in redundancy and load balancing, as well as guarantees 99,9% uptime. You get cloud artificial intelligence with the features of voicemail transcription, real-time chat translation and real-time subtitling during meetings.
Welcome to cloud telephony
A modern workplace has changed a lot and requires modern technologies and solutions:
- 80% of employee work time is spent on interactions.
- At work, each employee uses multiple devices simultaneously: phones, PCs, tablets, smartphones. All these devices require synchronization.
- 72% of employees will work remotely as early as in 2020.
- 5 different generations work at the same time now. They need convenient and efficient tools for work.
Microsoft 365 Business Voice is a comprehensive communication solution that combines telephony and Microsoft Teams, an enterprise team collaboration service. From now on, you will be able to call from any device using a single chosen phone number. You combine all communication in a single application.
Microsoft 365 Business Voice is available as an add-on for the following plans:
- Office 365 Business Essentials, Business Premium, F1, A1, E1, A3, E3.
- Microsoft 365 Business, F1, A3, E3.
To get more information contact us by calling +380 (44) 585-3550, emailing at: sales@smart-it.com.
Microsoft Business Voice trial version.
Free for 30 days
Try all features of cloud telephony and Microsoft Teams service.
Free for up to 25 users