Articles and reviews

Customer Experience Management as a manifestation of maximum customer care

Customer experience management, often called CXM or CEM, is a system of marketing strategies and technologies that focus on customer ...
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How are leading companies preparing employees for the world of hybrid work?

SMART business invites you to read this article from Microsoft, in which leaders of international companies share their vision of ...
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Immersive Reader for messages, inline translation, and personalized backgrounds for meetings in Microsoft Teams

Even large corporations sometimes get nostalgic. We invite you to join the memories of Microsoft and remember what “cool things” ...
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12 best software development methodologies with pros and cons

"We invite you to read an article on the development methodologies, which concisely describes the most common and popular methodologies ...
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Advanced SMART business specializations as an indicator of expertise and depth of knowledge

Regardless of age, gender or place of birth, everyone has situations when it is necessary to consult with a doctor ...
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Reports after meetings, approval templates, and task creation via Teams: what’s new in June

Summer is in full swing, and so is the work on Teams improvement! In the material, you can find out ...
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SMART business has won Azerbaijan and Georgia 2021 Microsoft Partner of the Year!

July 8, 2021 – SMART business today announced it has won 2021 Microsoft Azerbaijan Partner of the Year and 2021 ...
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Enhanced capabilities of accountants and simplified work of HR managers: what’s new in SMART Localization 2021.07 release

We traditionally start the new quarter with the presentation of the SMART Localization system upgrade! This solution allows organizations to ...
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Personalization and analytics – must have for marketing managers in 2021

Consumers are going deeper and deeper into digital channels. Virtual shopping, virtual communication, virtual work... This means that marketing managers ...
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3 reasons to invest in Intranet

According to a report by McKinsey Global Institute, employees spend a quarter of their workweek working with e-mail, and another ...
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What’s new in Teams – May 2021

We sincerely hope that our new Teams feature overviews have improved your day-to-day work at least a little. We continue ...
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3 Ways You Can Get Started with Microsoft Teams and Power Automate

The creativity of your employees can give your business a competitive edge in challenging times, sparking new ideas and driving ...
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